Javier A. Fontanez

                            ·  1478 Waukon Cir · Casselberry, FL 32707

787-306-3422 ·  jafontanez@mac.com

Qualifications Summary

Highly personable RF Drive Tester with nine years of experience in computers, networks, sales, management, and engineering within the wireless and computers industries.

¨          Nine years of experience as Drive Test Engineer within the wireless industry

¨          Experience as drive test engineer, computer technician, manager, supervisor and salesperson

¨          Essential part of the AT&T Optimization Department, helping them to reach the goal of being the #1 carrier in Puerto Rico year after year

¨          Talent for identifying customer needs and presenting appropriate company product and service offerings

¨          Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business

¨          Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings

¨          Expertise in resolving escalated customer issues

¨          Proficient with computers, software and RF equipment, including but not limited to: Microsoft Windows and Office Software, TEMS, Actix, Gator, Tektronics and Rohde & Schwarz spectrum analyzers, Anite Nemo, PCTel, WindCatcher, DeLorme, Streets And Trips, MapInfo, LTE, VoLTE, UMTS, WCDMA, GSM, Ericsson, Anritsu, Swissqual

 

 

Objective

To pursue a highly challenging and creative career in the field of Telecommunication where I can apply my knowledge and get hands on practice on new technologies and implement them for the betterment of the organization and my career.

Ready to discharge the duties required of me effectively, applying all necessary problem solving skills to achieve the objective of my employer, willing to teach as well as to learn, Exhibiting diligent, honesty, commitment to duties and services as motivation to colleagues.

 

 

Professional Experience

Scarlet Wireless7/2014-Present

RF Drive/Walk Test Engineer

RF testing for National and Local wireless carriers. Measuring and assessing the coverage, capacity and QoS/QoE. Supervise and train employees. Design routes and assign them to RF drive testers. Coordinate with engineers and tower crews for testing, or site modifications. Data collection. Inventory (responsible of over $200,000 in equipment). Benchmark. Site shakedown. DAS walk Testing on venues including Great American Ball Paark, American Airlines Arena, Jacksonville and Ft. Lauderdale Airports and others buildings like offices, restaurants etc.  Drive test and data collection using TEMS Investigation to collect data, pilot and spectrum scanning, drops calls, throughput (designing complex scripts with TCP, UDP, FTP and iPerf protocols) quality of calls. Route designing using MapInfo. Maintaining, updating and troubleshooting drive test equipment including but not limited to laptops, scanners, spectrum analyzers, software licenses, phones, data cards, location devices, antennas, and cables.

 

 

 

Beatus Networks7/2006-6/2014

Drive Test Engineer-Supervisor

RF testing for AT&T Wireless. Measuring and assessing the coverage, capacity and QoS/QoE. Supervise and train employees. Design routes and assign them to RF drive testers. Coordinate with engineers and tower crews for testing, or site modifications. Data collection and post processing. Interference hunting using spectrum analyzers, Inventory (responsible of over $200,000 in equipment). Benchmark. Site shakedown. DAS Testing. Customer complain resolution. Drive test and data collection using TEMS Investigation and Nemo Outdoor to collect data, pilot and spectrum scanning, drops calls, throughput (designing complex scripts with TCP, UDP, FTP and iPerf protocols) quality of calls. Recommending site modification based on data collected including but not limited to tilt, azimuth and relocation changes. Interference hunting using Rohde & Swartz and Tektronics spectrum analyzers. Data post processing using Actix software. Route designing using MapInfo. Maintaining, updating and troubleshooting drive test equipment including but not limited to laptops, scanners, spectrum analyzers, software licenses, phones, data cards, location devices, antennas, cables and vehicles.

 

 

 

 

Comp USA 5/2006-7/2006

Salesperson

Hardware, Networks, Home Entertainment and Computer salesperson.

LCC, International                    11/2005-12/2005

Drive Test Engineer

CW testing for Cingular Wireless using radio frequency equipment. Test radio frequency equipment and cellular sites

True Position                                                                                                                                                                                                                                                             1/2005 –3/2005

Drive Test Engineer

Testing and troubleshooting cellular signal for E-911 system using TEMS equipment and tracking devices. Lat-lon data base collection.

 

Pro Tech Computer Services                                                                                                                                                                                5/2004-5/2005

Computer Technician

Computer repairing, upgrading and maintenance, Networking, Wireless Network and internet. Computer sales. Computer installation and configuration.

 

Assignment Computers Corp.                                                                                                                                                                                       2/2001 – 5/2004

Manager

Supervise store activities, Supervise employees, Store management Balance daily transactions, Computer Salesperson, Administrative work. Preparing financial statements and sales reports. Inventory. Manage to increase sales and customer satisfaction.

Computer Technician

Computer repairing, upgrading and maintenance, Networking, OEM System Builder, Warranty, Customer Service and Support. Computer installation and configuration. Software and hardware PC technician. Troubleshooting.

 

Farmacias Plaza               12/1998 – 1/2001

                            Assistant Manager

Supervise store activities, Balancing daily transactions, Bank deposits, Merchandise purchasing. New recruit trainer.

 

 

 

Skills

¨       Leadership. Proactive

¨       I can work in teams or individually

¨       Fast Learner.

¨       Attention to details

¨       Fully bilingual: English and Spanish

¨       Skillful in electronics and computers

¨       Ability to handle multiple tasks

¨       Ability to work in a high pressure environment

¨       Excellent communications skills

Education and Training

Colegio Universitario De San Juan - 2000 – 2004

Bachelor’s Degree in Business Administration

Mayor: Information Systems